TOTAL QUALITY MANAGEMENT IN B.ED COLLEGE

Authors

  • Priti Sivaramakrishan St. Xavier’s Institute of Education, INDIA

DOI:

https://doi.org/10.29121/granthaalayah.v4.i8(SE).2016.2583

Keywords:

Education, B.Ed, College Students, Teacher & Learning Process

Abstract [English]

The aim of the present study was to investigate the perception of B.Ed student teachers towards Total Quality Management (TQM) in Teacher Training Colleges. The study aims to evaluate how well the college functions in the transaction of imparting the teaching learning process.  The study was conducted on 68 B.Ed student teachers from one of the teacher training colleges of Mumbai University.  The data was analyzed using percent mean method. The results of the study showed that most of the dimensions of quality control ranged between 60% to 75% which suggests that the said college has room for improvement on its services.

Downloads

Download data is not yet available.

References

Ali, N. A. &Zairi, M. (2005) Service Quality in Higher Education. Bradford University School of Management, Bradford.

Babbar Sunil 1995 Applying TQM to Educational Instruction, International journal of public sector management vol 8 No, 7, 1995,MCB University press USA.

Babbar, S. (1995), “Applying Total Quality Management to Educational Instruction: A Case Study from a US Public University”, International Journal of Public Sector Management, Vol.8, No. 7, pp. 35-55. DOI: https://doi.org/10.1108/09513559510103175

Blades, M. (1995).Development of a Simple Model for Analysis of Quality. Training of Quality, 3(l), 9–13. http://dx.doi.org/10.1108/09684879510082201 DOI: https://doi.org/10.1108/09684879510082201

Coate LE (1990)“TQM at Oregon State University”, J. Quality and Participation, 1990a(12): 90-101.

Dahlgard et al (1995) has defined Quality a" An educational culture characterized by increased customer satisfaction through continuous improvements in which all employees and students actively participate.

Elton, L. (1992) Quality Enhancement and Academic Professionalism. The New Academic, 1(2), 3-5.

Fitzgerald, R. (2004) Total quality management in education. Minuteman career and technical high school. Retrieved from: http://www.minuteman.org/topics/tqm.htmld

Golden, S. A. R. (2011). Problems and Prospectus of Distance Learning.Bharathidhasan University, 343, 344.

Hubbard, D.L. (1994), “Can Higher Education Learn from Factories?”, Quality Progress, Vol.27, No.5, pp.93-97.

Idrus, N. (1996), “Towards Total Quality Management in Academia”, Quality Assurance in Education, Vol.4, No. 3, pp. 34-40. DOI: https://doi.org/10.1108/09684889610125850

Isani, U. A. G. and M. L.Virk. 2005.Higher Education in Pakistan: A Historical and Futuristic Perspective.National Book Foundation. Islamabad, Pakistan. P.232 -33

M.Kishori, (2011) A Study of the Perception of Students and Teachers towards Total Quality Management in Higher Education Institutions in the district ofRatnagiri and Sindhudurg.

Manivannan, M.; Premila, K. S(2009). Application of Principles of Total Quality Management (TQM) in Teacher Education Institutions Journal of College Teaching & Learning, v6 n6 P77-88 Oct 2009 DOI: https://doi.org/10.19030/tlc.v6i6.1136

Mukhopadhyay, M.( 2005).Total Quality Management in Education. Saga Publications Ltd. New Delhi, India.

Regi, S. B., & Golden, S. A. R. (2014). A Study On Educational Loan Availed By Students In Trichy City. JOURNAL OF INTERNATIONAL ACADEMIC RESEARCH FOR MULTIDISCIPLINARY (JIARM), 2(1).

Parekh N (2013) Total Quality Management – A Must in Education Variorum Multi-Disciplinary e-Research Journal Vol.,-04, Issue-I, August 2013.

Raju, R. Rajendran, G. and Sakthivel, P.B. (1994), “Total Quality Management Implementation in Higher Education Institutions, The TQM Magazine, Vol. 11, No. 5, pp. 211-218.

Rao, V. K. 2003. Quality Education.S.B. Nangia, New Delhi, India.pp. 2, 16-17, 19. 26, 37.

Singleton J (1974) ‘Implications of education as a cultural transmission’, in Spindler, G.D. (Ed.), Education and Cultural Process: Toward an Anthropology of Education, Holt, Rinehart and Winston, New York, NY, 26-38.

Wiklund, H., Klefso, B., Wiklund, P., and Edvardsson, B. (2003), Innovation and TQM in Swedish Higher Education Institutions Possibilities and Pitfalls, The TQM Magazine, 15 (2), pp. 97 -107.

Yeo, R.K., (2009), Service quality ideals in a competitive tertiary environment, International Journal of Educational Research, Vol.48, pp. 62–76

Website: http://hdl.handle.net/10603/21184

Downloads

Published

2016-08-31

How to Cite

Sivaramakrishan, P. (2016). TOTAL QUALITY MANAGEMENT IN B.ED COLLEGE. International Journal of Research -GRANTHAALAYAH, 4(8(SE), 27–35. https://doi.org/10.29121/granthaalayah.v4.i8(SE).2016.2583