THE ROLE OF ORGANISATION AND ITS CULTURE IN SHAPING JOB SATISFACTION IN THE IT INDUSTRY

Teju Kiran; Azhar Shaikh; Prakash K; Sanjana Kalkoti

doi:10.29121/granthaalayah.v12.i12.2024.5841

Authors

Teju Kiran Associate Professor, GBS Hubli
Dr. Azhar Shaikh Associate Professor, Kirloskar Institute of Management Pune
Dr. Prakash K Assistant Professor, AIMR, Sankeshwar
Sanjana Kalkoti Associate Talent Scout, Wiz Staffing, Hubli

DOI:

https://doi.org/10.29121/granthaalayah.v12.i12.2024.5841

Keywords:

Organizational Culture, Job Satisfaction, IT Industry

Abstract [English]

The research, titled "The Impact of Organizational Culture on Job Satisfaction in the IT Industry," aims to quantitatively assess how various dimensions of organizational culture influence job satisfaction among employees in the Indian IT sector. The research adopts a descriptive and quantitative approach, employing structured methodologies to explore the relationships between demographic factors, organizational culture, and job satisfaction. Primary data were collected through structured questionnaires, using a Likert scale to gauge employee perceptions on cultural aspects such as leadership style, communication practices, and work-life balance, alongside job satisfaction levels. Secondary data from literature reviews and industry reports provided additional context. A sample of 200 respondents, selected through stratified random sampling, ensures a broad representation of the IT workforce. Descriptive statistics, Chi-square analysis, and factor analysis were used to analyze the data, revealing significant relationships between organizational culture and key job satisfaction factors. The Pearson Chi- Square statistics for culture-related factors, such as encouragement (χ² = 68.959, p = 0.000) and career growth opportunities (χ² = 189.067, p = 0.000), indicated a strong influence on employee morale and satisfaction. The factor analysis further revealed key cultural dimensions that significantly shape job satisfaction. The findings suggest that fostering a positive organizational culture, through open communication, recognition programs, and career development opportunities, is critical for enhancing job satisfaction in the IT industry. By providing empirical evidence, this study contributes valuable insights into the role of organizational culture in shaping employee attitudes and offers practical recommendations for improving work environments in the IT sector.

Downloads

Download data is not yet available.

References

Cameron, K. S., & Quinn, R. E. (2011). Diagnosing and Changing Organizational Culture: Based on the Competing Values Framework (3rd ed.). Jossey-Bass. Offers a Framework for Diagnosing Organizational Culture and Understanding its Impact on Employee Behavior and Job Satisfaction, with Potential Applications in the IT industry.

Cao, X., & Zhang, X. (2019). The Impact of Organizational Culture on Job Satisfaction: Evidence from Chinese IT firms. Journal of Business Research, 92, 234-241. Focuses on the Influence of Organizational Culture on Job Satisfaction in IT Firms in China, Examining how Cultural Values such as Innovation and Flexibility Affect Employee Satisfaction.

Gartner, W. B., & Bosch, J. (2017). Organizational Culture and its Impact on Employee Satisfaction and Performance in the IT Industry. International Journal of Information Technology & Management, 16(4), 275-290. This Study Provides Insights into the Specific Cultural Aspects that Contribute to job Satisfaction in IT Companies, with a Focus on Knowledge Sharing and Teamwork.

Khan, M. A., & Iqbal, M. (2018). The Impact of Organizational Culture on Job Satisfaction: A Study in the IT Sector of Pakistan. Journal of Business and Management, 20(6), 39-48.This paper explores how Different Elements of Organizational Culture Affect Job Satisfaction Among IT Professionals, Focusing on the Pakistani Context.

Mayer, R. C., & Schoorman, F. D. (2016). Organizational Culture and Trust: How Organizational Culture Shapes Job Satisfaction and Performance Outcomes in High-Tech Firms. Journal of Management Studies, 53(4), 1150-1175. Examines the Role of Organizational Trust as a Cultural Element in Shaping Job Satisfaction and Performance, with a Particular Focus on Technology firms.

Peters, L. M., & Waterman, R. H. (2015). Creating a Culture of Innovation: Lessons from the IT Sector. In Proceedings of the International Conference on Business and Technology Management (pp. 155-165). Discusses how Creating a Culture of Innovation within IT Firms Contributes to Higher Levels of Employee job Satisfaction and Creativity.

Robinson, S. P., & Judge, T. A. (2018). Organizational Behavior (18th ed.). Pearson Education.This Comprehensive Textbook Covers Organizational Behavior in General and Touches upon how Organizational Culture Influences Job Satisfaction Across Various Industries, Including IT.

Schein, E. H. (2010). Organizational Culture and Leadership (4th ed.). Jossey-Bass. This Book is a Foundational Text on Understanding Organizational Culture. It Discusses the Relationship Between Leadership, Culture, and Employee Outcomes Such as Job Satisfaction.

Singh, A., & Monga, S. (2020). Linking Organizational Culture with Employee Satisfaction and Performance in the IT sector: Evidence from India. Journal of Strategic and International Studies, 10(1), 23-35. A Study on the Role of Organizational Culture in Influencing Job Satisfaction in Indian IT Companies.

Sullivan, A., & Pratt, S. (2018). The Role of Organizational Culture in Improving Employee Engagement in the It Sector. In Proceedings of the 16th European Conference on Management, Leadership & Governance (pp. 214-223). Academic Conferences International Limited. Explores how organizational culture affects employee engagement, A Key Driver of Job Satisfaction, in the IT Industry.