CONFLICT, ITS MANAGEMENT AND RESOLUTION
DOI:
https://doi.org/10.29121/shodhkosh.v3.i2.2022.2343Keywords:
Conflict, Conflict Management, Resolution, Organizational Behavior, Perception, GoalsAbstract [English]
Conflict is an inevitable aspect of human interaction, arising from diverse perceptions, goals, and values. This paper explores the multifaceted nature of conflict, encompassing both its origins and consequences within organizational settings. It emphasizes that conflicts often stem from incompatible goals and societal divisions, exacerbated by factors such as resource scarcity and identity differences. While conflicts can lead to negative emotions and hinder productivity, they also have the potential to spur innovation and foster collaboration when managed effectively. This study delves into various dimensions of conflict management, highlighting strategies that mitigate detrimental impacts while harnessing constructive outcomes. By analyzing both functional and dysfunctional effects, it underscores the importance of proactive conflict resolution in fostering healthier organizational climates. Ultimately, this paper advocates for a nuanced understanding of conflict as a catalyst for organizational growth and resilience.
References
M.P. Masoud, MA Cheraghi, M. Imanipour, Workplace Interpersonal Conflict in Prehospital Emergency: Concept Analysis, J Educ Health Promot. (2021) doi: 10.4103/jehp.jehp_213_21. DOI: https://doi.org/10.4103/jehp.jehp_213_21
S.P. Robbins, Essentials of Organizational Behavior, (8th Edn, Prentice Hall, Upper Saddle River 2005).
Dr. Digvijaysinh Thakore, Conflict and Conflict Management, IOSR Journal of Business and Management 8(6) 7-16, (2013). DOI: https://doi.org/10.9790/487X-0860716
Augustus Kwaidah, Conflict Management. https://www.academia.edu/15873495/CONFLICT_MANAGEMENT_revised_Final_Research_paper_1_
Types of Conflict. Authored by: Freedom Learning Group, available at https://courses.lumenlearning.com/wm-organizationalbehavior/chapter/types-of-conflict/
Tremolada, Gary, Understanding 5 Levels of Conflict, (May 29 2015). https://frontlinemanagementexperts.wordpress.com/2015/05/29/understanding-5-levels-of-conflict/
Frank R.C. de Wit, Conflict Management, Oxford Bibliographies, (2016). https://www.oxfordbibliographies.com/display/document/obo-9780199846740/obo-9780199846740-0105.xml DOI: https://doi.org/10.1093/obo/9780199846740-0105
Katie Shonk, 5 Conflict Resolution Strategies, Harvard Program on Negotiation, Daily Blog, (September 19, 2024). https://www.pon.harvard.edu/daily/conflict-resolution/conflict-resolution-strategies/
Reading Materials on Conflict Management. https://www.fao.org/3/w7504e/w7504e07.htm
Downloads
Published
How to Cite
Issue
Section
License
Copyright (c) 2022 Ashutosh Mishra
This work is licensed under a Creative Commons Attribution 4.0 International License.
With the licence CC-BY, authors retain the copyright, allowing anyone to download, reuse, re-print, modify, distribute, and/or copy their contribution. The work must be properly attributed to its author.
It is not necessary to ask for further permission from the author or journal board.
This journal provides immediate open access to its content on the principle that making research freely available to the public supports a greater global exchange of knowledge.
