OJO, I. ASSESSING THE EFFECTS OF CUSTOMER SATISFACTION AND RETENTION IN THE HOSPITALITY INDUSTRY: A STUDY OF ST. JACOBS AND GROOVY HOTELS, AKURE, ONDO STATE, NIGERIA. International Journal of Research -GRANTHAALAYAH, [S. l.], v. 12, n. 7, p. 41–54, 2024. DOI: 10.29121/granthaalayah.v12.i7.2024.5703. Disponível em: https://granthaalayahpublication.org/journals/granthaalayah/article/view/5703. Acesso em: 31 jul. 2024.