OZA, H.; SHIROYA, D. DOES TQM LEAD TO IMPROVEMENT IN QUALITY PERFORMANCE IN MANUFACTURING FIRMS? -SOME EMPIRICAL EVIDENCE. International Journal of Research -GRANTHAALAYAH, [S. l.], v. 3, n. 9, p. 129–142, 2015. DOI: 10.29121/granthaalayah.v3.i9.2015.2953. Disponível em: https://granthaalayahpublication.org/journals/granthaalayah/article/view/IJRG15_B09_88. Acesso em: 23 jul. 2024.