Original Article
Institutional Determinants of Tax Compliance:
Evidence on Policy Effectiveness and Tax Literacy among Entrepreneurs
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Dr. B. A. Karunakara Reddy 1*, Harish K. 2 1 Professor, Acharya
Institute of Management and Sciences, Bangalore, India 2 Research Scholar, AIMS Centre for Advanced
Research Centre, Affiliated to University of Mysore, India |
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ABSTRACT |
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The aim of the study is to study institutional determinants of tax compliance of business entrepreneurs with a special focus on the effectiveness of tax policy and tax literacy. This paper aims to understand the role of policy design and regulatory frameworks in shaping voluntary compliance and formalisation of entrepreneurial activities. Primary data is collected from entrepreneurs of India. The questionnaire was designed using a five-point Likert scale. Quantitative research design was used. The constructs of interest are tax literacy, perceived effectiveness of tax policies, complexity of regulation and tax compliance behaviour. Structural Equation Modelling (SEM) was employed to test direct and mediating relationships between the variables. The findings suggest that tax literacy and perceived policy effectiveness are positively related to tax compliance, while regulatory complexity is negatively related to tax compliance. Tax literacy was also found to mediate the relationship between policy effectiveness and compliance partially, underscoring its important role in translating the institutional provisions into actual compliance behaviour. This study adds to the literature by combining institutional and behavioural perspectives and offering empirical evidence from an emerging economy context. Highlighting the need to simplify tax legislation and the need to improve tax educational programs to promote voluntary compliance and to stimulate the formalisation of entrepreneurial activities. Keywords: Tax Compliance, Tax Literacy, Tax
Policy Effectiveness, Regulatory Complexity, Entrepreneurs, Institutional
Framework, Sem, Voluntary Compliance, Formalisation,
India |
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INTRODUCTION
Tax compliance
remains one of the biggest challenges for governments, particularly in
developing economies, where revenue mobilisation is key for sustainable
development and delivery of public services. The Indian context has always
posed a challenge in achieving the desired levels of compliance due to the
complex tax system and variation in awareness levels among entrepreneurs.
Entrepreneurs, particularly in Micro, Small and Medium Enterprises (MSMEs) have
a big role to play in economic development but they are mostly struggling to
understand and comply with tax rules. This underscores the need to examine
institutional factors that affect compliance behaviour, including the
effectiveness of tax policy, regulatory environments, and tax literacy Alm and Malézieux (2021), Kirchler et al.
(2020).
The effectiveness
of tax policy is an important determinant of compliance as it has an impact on
the manner in which taxpayers perceive fairness, transparency and
administrative simplicity. Good tax design promotes voluntary compliance
through reducing ambiguity and increasing trust between taxpayers and
authorities. On the other hand, complicated tax regulations, which may change
often may discourage compliance as they increase the cognitive and
administrative burden on the entrepreneurs Gangl et
al. (2020). In India, reforms such as the Goods and
Services Tax (GST) were introduced to simplify the tax structure, but
compliance challenges persist due to procedural complexity and limited
awareness among taxpayers Rao (2021).
Another important
factor that influences tax compliance is tax literacy. It refers to the extent
of knowledge and understanding that individuals have about tax laws,
obligations and procedures. Tax literacy allows entrepreneurs to correctly
understand the requirements of regulation and to fulfil their obligations
related to taxes. Research has shown that higher levels of tax literacy are
linked to increased voluntary compliance because better-informed taxpayers are
less likely to engage in non-compliant behaviour as a result
of ignorance or lack of knowledge Bornman
and Ramutumbu (2021), Torgler
(2021). Tax education and awareness levels in the
Indian entrepreneurial ecosystem are disparate due to unequal access to
information.
The relationship
between policy and compliance is complicated by the fact that regulation itself
is complex. Entrepreneurs often see the taxation as a burden because of the
complicated filing processes, documentation needs and constant changes in
regulations. This complexity increases compliance costs, but
also creates uncertainty that may deter formalisation and encourage informal
economic activity Coolidge
and Ilic (2021). Therefore, understanding the interplay
between regulatory complexity and tax literacy and policy effectiveness is
important for a comprehensive view of compliance behaviour.
Tax compliance has
been studied extensively, however, there exists a lacuna in the integration of
institutional and behavioural perspectives especially in the context of
emerging economies like India. Prior studies have concentrated on the impact of
tax policy and enforcement mechanisms, yet the mediating role of tax literacy
in converting policy effectiveness into actual compliance behaviour has been
largely neglected. Such a gap is important as, without knowledge and capacity
to respond appropriately, policy measures may not deliver the desired outcomes
to taxpayers Mascagni
et al. (2021).
In this context,
the current study aims to address the research problem by investigating the
influence of the interaction between institutional factors (i.e., effectiveness
of tax policy and complexity of regulation) and tax literacy on tax compliance
among entrepreneurs. The current study takes a behavioural-institutional
approach, acknowledging that compliance is not solely a function of
enforcement, but also of perceptions, knowledge and the wider regulatory
environment. By focusing on entrepreneurs, the study contributes to our
understanding of compliance dynamics in an economically important and
policy-sensitive segment of the economy.
There are three
main objectives of this study. First, it tries to review the existing tax
policies and regulatory framework applicable to business entrepreneurs and
highlight the level of their effectiveness to encourage compliance. Secondly,
the purpose of this study is to examine the impact of tax literacy on the
awareness, voluntary compliance and formalisation of the entrepreneurs.
Thirdly, the study empirically tests the direct and indirect relationship
between tax policy effectiveness, regulatory complexity, tax literacy and tax
compliance. This thus provides a nuanced insight into the interplay of these
factors in determining compliance behaviour.
This study is
relevant, as it might have consequences for the academic debate and
policy-making. This is a contribution to the literature by theoretically
synthesising institutional and behavioural determinants within one analytical
framework. In practice, the results can be used to help the design of better
tax policies that are administratively efficient and accessible and
understandable for the taxpayers. Targeted education and awareness programmes
can improve tax literacy, which can in turn improve compliance and help
informal businesses to join the formal economy.
Interesting also
is the broader context of economic governance and development study. The level of compliance by entrepreneurs with
tax laws has an impact on revenues, fiscal balances and the ability to
implement public investment. A simple and transparent tax system can also
foster a more business-friendly environment, boosting entrepreneurship and
innovation. The relationship between tax literacy and tax policy and regulatory
frameworks has implications beyond compliance and influences the overall economic
performance.
The rest of the
paper is organised as follows. The next section provides a review of the tax
compliance literature, the effectiveness of tax policy and tax literacy and
summarises the main theoretical and empirical insights. The development of the
conceptual framework and hypotheses are discussed. The methodology section describes the
research design, data collection and analytical techniques used. The empirical
findings are discussed in the following sections. Implications and Conclusion
with Recommendations for Policy and Future Research
Literature Review
Tax compliance is
a perennial problem in public finance and economic management that has
attracted much attention from scholars in developed and emerging economies. It
is linked to the level of compliance of taxpayers with the tax legislation,
including proper declaration of income and timely filing of returns and payment
of liabilities. Traditional approaches to tax compliance have largely been
based on deterrence theory which focuses on enforcement mechanisms such as
audits and penalties Allingham
and Sandmo (1972). Recent research, however, has taken a more
holistic view and considered behavioural, institutional and socio-economic
determinants of compliance Alm and
Torgler (2011), Kirchler et al.
(2020). This section critically reviews the
literature on tax compliance, tax policy effectiveness, regulatory frameworks
and tax literacy and highlights key gaps in the literature that inform this
study.
Theoretical Perspectives on Tax Compliance
The first models
of tax compliance, and especially the economic deterrence model proposed by Allingham
and Sandmo (1972), describe taxpayers as rational actors who
consider the costs and benefits of evasion. This model provided a basic
framework but has been criticised for its lack of explanatory power as
real-world levels of compliance are often higher than would be predicted by
deterrence alone Alm et al. (2019). This has prompted the development of
alternative frameworks, such as the Slippery Slope Framework, which includes
enforcement and trust as determinants of compliance Kirchler et
al., (2008). This view implies that voluntary compliance is based on the
trust of the authorities and enforced compliance is based on the power of tax
institutions.
The literature was
further enriched by behavioural economics that drew attention to the role of
psychological and social factors such as tax morale, fairness perceptions and
social norms Torgler
(2011), Gangl et
al. (2020). Tax morale, the motivation to pay taxes
that is independent of self-interest, has been shown to be a good predictor of
compliance in many settings. Taxpayers are more likely to comply when they
believe the tax system to be fair, transparent and beneficial to society as
studies have shown Frey and Torgler (2007).
Tax Policy Effectiveness and Compliance
One of the
important factors that influences compliance behaviour is tax policy
effectiveness. Good tax policies are simple, transparent, fair and
administratively efficient. The more complex and ambiguous the tax rules, the
greater the compliance costs. However, they also offer avenues for tax evasion,
particularly for small businesses and entrepreneurs James
and Alley (2004). Empirical evidence shows that the
facilitation of tax procedures by reducing the tax burden on taxpayers leads to
higher compliance levels Mascagni
et al. (2021).
The Goods and
Services Tax (GST) in India was a historic reform to integrate the indirect tax
system and improve compliance. Pomeranz
and Vila-Belda (2019), Rao (2021) GST has created transparency and expanded
the tax base but has encountered issues of procedural complexity and
technological impediments. Studies reveal that poor enforcement of tax
regulations and constant changes in the tax policies might weaken the confidence
of taxpayers and their compliance Joshi et
al. (2020).
In addition, the
perceived fairness of tax rules is a major factor of compliance behaviour.
Research indicates that taxpayers are more likely to adhere when they feel tax
burdens are distributed evenly and public monies are utilized properly Alm and Malézieux (2021). On
the other hand, unfairness and corruption are believed to erode confidence and
decrease compliance.
Regulatory Frameworks and Complexity
Regulatory
frameworks are the legal and administrative frameworks that underpin tax
regimes. It needs heavy regulation to ensure it is accountable and cannot be
gotten around. But too much intricacy might have adverse implications for
compliance. Tax compliance takes longer and costs more the more complex the
regulations are. This is especially difficult for Small and Medium-sized
Enterprises (SMEs) that typically do not have the capacity to manage complex
tax systems Coolidge
and Ilic (2021).
Empirical evidence
demonstrates that high compliance costs dissuade formalization and promote
informal economic activity Djankov et al.
(2002). The complexity of the rules can lead to
discretionary enforcement and corruption, so hindering compliance, especially
in developing nations with inadequate institutional capacity Bird and Zolt (2008). The main ways to overcome these issues are
to streamline the tax procedures, digitise the filing systems and convey
legislation in a transparent way.
In addition,
recent research demonstrate that such digitalization can decrease the
complexity of regulation. E-filing technologies, automated tax calculations,
and online support services can improve compliance by eliminating errors and
increasing accessibility Okunogbe and
Pouliquen (2022). However, the effectiveness of these
measures relies on the digital literacy of taxpayers, which varies
significantly by region and sector.
Tax Literacy and Compliance Behaviour
As regulatory
complexity grows, tax literacy has emerged as a significant factor influencing
compliance behaviour. “It is a matter of knowledge and understanding of the tax
laws, rules and duties.” Tax literacy helps taxpayers to understand the
regulations correctly, avoid errors and meet their obligations efficiently Bornman
and Ramutumbu (2021). In
general, the empirical literature reveals a positive association between tax
literacy and compliance. For example, tax education programmes have been shown
to raise awareness, reduce misconceptions and encourage voluntary compliance Mascagni
et al. (2021). Furthermore, tax literacy increases
taxpayers' capacity to use digital platforms that are increasingly central to
modern tax systems. However, differences in education, access to information
and socio-economic circumstances can lead to uneven levels of tax literacy. In
the Indian scenario, entrepreneurs in rural and semi-urban areas have problems
in getting reliable tax information, which acts as a deterrent to compliance Joshi et
al. (2020). This underscores the need for targeted
interventions to improve tax literacy across different segments of the
population.
Tax Policy, Regulatory Complexity and Tax Literacy Interaction
A recent study
demonstrates the interdependence of tax policy and regulatory frameworks and
tax literacy in driving compliance behaviour. Effective policies and
streamlined laws are important, but they may have limited impact if taxpayers
do not have the knowledge to understand and implement them. Tax literacy is a
mediating factor that facilitates the translation of institutional provisions
into behavioural outcomes Alm et al. (2019).
For instance, a
simplified tax policy may still not reach the desired level of compliance if
entrepreneurs are not aware of its provisions or do not have the skills to use
the digital filing systems. On the other hand, a high level of tax literacy can
mitigate the negative effects of regulatory complexity by allowing taxpayers to
adjust to the changing requirements. That is why it is important to adopt an
integrated approach that takes into account the institutional and behavioural
dimensions of compliance.
Research Gaps
There is a large
literature on tax compliance, but a number of holes remain. The first is that
the bulk of the extant research has been concentrated on developed economies
with limited empirical evidence from emerging economies like India. Findings
from developed countries are unlikely transferable given the specific
institutional and socio-economic context.
Secondly, although
the individual factors such as effectiveness of tax policy and tax literacy
have been extensively studied, there is limited integrated framework to study
their combined effect on compliance behaviour. More specifically, less has been
explored about the mediating role of tax literacy in the relationship between
policy effectiveness and compliance.
Third, the current
research are mainly qualitative or use simple
regression models, which may not be able to represent the complexity of
multiple variable connections. Structural Equation Modelling (SEM) is a complex
analytical method that can be employed to obtain more detailed information
about these relationships.
Finally, there is
a need for more research on entrepreneurs, particularly MSMEs, which are
significant for economic development but face unique challenges in complying
with tax regulations.. Effective policies and
interventions require understanding what they perceive and how they behave.
Research Objectives
1)
To
examine the impact of tax policy effectiveness on tax compliance among
entrepreneurs.
2)
To
analyse the influence of tax literacy on tax compliance behaviour.
3)
To
evaluate the relationship between tax policy effectiveness and tax literacy
among entrepreneurs.
4)
To
investigate the mediating role of tax literacy in the relationship between tax
policy effectiveness and tax compliance.
5)
To
assess how institutional factors collectively explain tax compliance behaviour
using a Structural Equation Modelling (SEM) approach.
Hypotheses
·
H1: Tax policy effectiveness has a significant
positive impact on tax compliance among entrepreneurs.
·
H2: Tax literacy has a significant positive
impact on tax compliance behaviour.
·
H3: Tax policy effectiveness has a significant
positive influence on tax literacy.
·
H4: Tax literacy significantly mediates the
relationship between tax policy effectiveness and tax compliance.
·
H5: Institutional factors (tax policy
effectiveness and tax literacy) jointly have a significant effect on tax
compliance behaviour.
Research Methodology
Research Design
The study adopts a
quantitative research design with an explanatory approach to examine the
relationships between institutional factors, namely tax policy effectiveness,
tax literacy and tax compliance behaviour of entrepreneurs. The cross-sectional
approach is adopted, where data is collected at one point in time to capture
perceptions and behavioural patterns. The design is suitable to test causal
relationships and validate the proposed conceptual framework using advanced
statistical techniques such as Structural Equation Modelling.
Population and Sampling Method
The target
population is the entrepreneurs and the MSME owners in India due to their
important role in the economic development and tax contribution.
The study uses a
non-probability sampling technique, purposive sampling in selecting the
respondents who have:
·
Current
business operations
·
Basic
understanding of tax systems (GST, income tax etc.)
Sample size is
determined by SEM requirements with a recommended minimum of 200-400
respondents to ensure statistical reliability and model fit.
Data Collection Process
For the collection
of primary data, a structured questionnaire is utilised, which is based on
validated scales from the previous literature.
·
The
questionnaire is distributed online (Google Forms, e-mail and professional
networks) and offline where possible.
·
Confidentiality
and anonymity are assured to respondents to reduce bias in responses.
·
A pilot
study (n≈30–50) is conducted to test the clarity, reliability and
validity of the instrument.
Measurement of Variables
The multi-item
scales are measured on a 5-point Likert scale (1 = Strongly Disagree to 5 =
Strongly Agree) for all constructs.
·
Tax
Policy effectiveness
Measured against
indicators like clarity, fairness, transparency and efficiency of enforcement.
·
Tax
Literacy
Based on the
knowledge, awareness and understanding of tax laws, procedures and compliance
requirement of respondents.
·
Behaviour
of Tax Compliance
Measured by such
things as timely filing , accurate reporting and
willingness to comply with tax regulations.
Reliability is
measured using Cronbach’s alpha (≥ 0.7) and validity is tested using:
1)
Convergent
validity (Average Variance Extracted > .5)
2)
Discriminant
validity (Fornell-Larcker criterion / HTMT criteria)
Analytical Tools and Techniques
The data analysis
is performed using statistical software such as SPSS and AMOS (or SmartPLS). The analysis uses a two-step procedure:
1)
Descriptive
and Preliminary Analysis
·
Data
screening, missing value treatment.
·
normality
checks, multicollinearity checks
2)
Structural
Equation Modelling (SEM)
SEM is employed to
test both measurement and structural models:
·
Measurement
Model Assessment
Evaluates
reliability and validity of constructs
·
Structural
Model Assessment
Tests hypothesized
relationships (H1–H5) and mediation effects
Model fit is
assessed using standard indices:
·
Chi-square
(χ²/df < 3)
·
CFI, TLI
(> 0.90)
·
RMSEA
(< 0.08)
We examine the
mediating effect of tax literacy with bootstrapping techniques that yield
robust estimates of indirect effects.
Ethical Considerations
The study adheres
to ethical research standards:
·
Participation
is voluntary
·
Respondents
provide informed consent
·
Data is
used strictly for academic purposes
Data Analysis and Interpretation
Data Screening and Preparation
Before hypothesis
testing, the dataset must be cleaned and validated:
·
Missing
Values: Checked and handled using mean substitution or listwise deletion
·
Outliers:
Identified using Mahalanobis distance
·
Normality:
Assessed through skewness and kurtosis (acceptable range: ±2)
·
Multicollinearity:
Tested using VIF (< 5)
Descriptive Statistics (n = 250)
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Table 1 |
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Table 1 Demographic
Profile of Respondents |
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Variable |
Category |
Frequency (n) |
Percentage (%) |
|
Gender |
Male |
160 |
64.0% |
|
Female |
90 |
36.0% |
|
|
Age Group |
Below 30 years |
70 |
28.0% |
|
30–40 years |
95 |
38.0% |
|
|
41–50 years |
55 |
22.0% |
|
|
Above 50 years |
30 |
12.0% |
|
|
Business Type |
Manufacturing |
60 |
24.0% |
|
Service |
110 |
44.0% |
|
|
Trading |
80 |
32.0% |
|
|
Experience |
Less than 5 years |
75 |
30.0% |
|
5–10 years |
100 |
40.0% |
|
|
Above 10 years |
75 |
30.0% |
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Table 2 |
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Table 2 Descriptive
Statistics of Key Variables |
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Variable |
Mean |
Standard Deviation |
|
Tax Policy Effectiveness |
3.78 |
0.65 |
|
Tax Literacy |
3.52 |
0.70 |
|
Tax Compliance Behaviour |
3.85 |
0.60 |
Interpretation
Descriptive
statistics show that majority of respondents are male (64%) and between the age
group of 30-40 years (38%), which suggests a relatively younger entrepreneurial
population. The business profile of the sample is dominated by the service
sector (44%), in line with the prevailing MSME trends. Most of the respondents
have 5-10 years of business experience (40%) which indicates a medium level of
maturity of business in terms of experience. In addition, the mean scores show
that the perception of tax policy effectiveness is positive (Mean = 3.78) while
the tax compliance behaviour is high (Mean = 3.85). On the other hand, tax
literacy has a moderate mean score (Mean = 3.52) which could be an indication
of the room for improvement among entrepreneurs. Further, the standard
deviation values for all the variables are less than 1, indicating low
variability and suggesting that the responses are fairly consistent throughout
the sample.
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Table 3 |
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Table 3 Reliability
Analysis |
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Construct |
Number of Items |
Cronbach’s Alpha |
Composite Reliability (CR) |
|
Tax Policy Effectiveness |
5 |
0.84 |
0.88 |
|
Tax Literacy |
5 |
0.81 |
0.86 |
|
Tax Compliance Behaviour |
5 |
0.87 |
0.90 |
Interpretation
From the results
of the reliability analysis, it can be seen that all the constructs used in the
study have good internal consistency. The Cronbach’s alpha values for tax
policy effectiveness (0.84), tax literacy (0.81) and tax compliance behaviour
(0.87) are above the recommended threshold of 0.70, confirming that the
measurement items are reliable. Similarly, all the composite reliability (CR)
scores for all the constructs are above 0.70, which indicates the consistency
and stability of the measurement scales. The results show that the items used
to measure the effectiveness of tax policy, tax literacy and tax compliance
behaviour are statistically reliable and appropriate for further analysis using
advanced techniques such as Structural Equation Modelling.
Validity Analysis
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Table 4 |
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Table 4 Convergent
Validity Results (n = 250) |
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|
Construct |
Factor Loadings Range |
Average Variance Extracted
(AVE) |
Composite Reliability (CR) |
|
Tax Policy Effectiveness |
0.71 – 0.86 |
0.59 |
0.88 |
|
Tax Literacy |
0.70 – 0.84 |
0.57 |
0.86 |
|
Tax Compliance Behaviour |
0.73 – 0.88 |
0.62 |
0.90 |
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Table 5 |
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Table 5 Discriminant
Validity (Fornell–Larcker Criterion) |
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|
Construct |
TPE |
TL |
TCB |
|
Tax Policy Effectiveness
(TPE) |
0.77 |
|
|
|
Tax Literacy (TL) |
0.58 |
0.75 |
|
|
Tax Compliance Behaviour
(TCB) |
0.61 |
0.65 |
0.79 |
|
(Diagonal values in bold
represent the square root of AVE) |
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|
Table 6 |
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Table 6 Discriminant Validity (HTMT Ratio) |
|
|
Constructs |
HTMT Value |
|
TPE – TL |
0.72 |
|
TPE – TCB |
0.76 |
|
TL – TCB |
0.81 |
Interpretation
The validity
analysis showed that the measurement model has fulfilled the convergent and
discriminant validity requirements. The convergent validity was confirmed with
all the factor loadings exceeding the recommended value of 0.70, showing an
adequate representation of the observed variables on their respective constructs . Further, the Average Variance Extracted (AVE)
values for tax policy effectiveness (0.59), tax literacy (0.57) and tax
compliance behaviour (0.62) are higher than 0.50, which means that the variance
explained by each construct is sufficient. The composite reliability values are
also greater than 0.70, which confirms construct consistency.
The discriminant
validity was tested using the Fornell–Larcker criterion, where the square root
of AVE of each construct was greater than the correlations between the
constructs, thus confirming that each construct was different
. The HTMT ratios are all less than the recommended threshold of 0.85,
indicating no multicollinearity or overlap of constructs. Overall, these
results confirm that the measurement scales are valid and distinct and are
therefore suitable for further analysis using Structural Equation Modelling.
Correlation Analysis
|
Table 7 |
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Table 7 Correlation Matrix
(n = 250) |
|||
|
Variables |
TPE |
TL |
TCB |
|
Tax Policy Effectiveness
(TPE) |
1.000 |
|
|
|
Tax Literacy (TL) |
0.58 |
1.000 |
|
|
Tax Compliance Behaviour
(TCB) |
0.61 |
0.65 |
1.000 |
Interpretation
Correlation
analysis showed that all the main variables were positively correlated. There
is a moderate positive correlation between tax policy effectiveness and tax
literacy (r = 0.58) and tax compliance behaviour (r = 0.61). This shows that
the better the policy framework the higher the literacy and compliance levels.
Tax literacy was similarly found to have a strong positive correlation with tax
compliance (r = 0.65). This means the higher the level of awareness and
understanding of the tax system, the better the compliance behaviour. All the
correlation values are less than 0.80, so there is no multicollinearity problem
and the variables are appropriate for further multivariate analysis.
Measurement Model Assessment (Confirmatory Factor Analysis – CFA)
|
Table 8 |
|
Table 8 Model Fit Indices |
|||
|
Fit Index |
Recommended Value |
Obtained Value |
Result |
|
Chi-square/df |
< 3 |
2.21 |
Acceptable |
|
CFI |
> 0.90 |
0.93 |
Good Fit |
|
TLI |
> 0.90 |
0.92 |
Good Fit |
|
RMSEA |
< 0.08 |
0.061 |
Acceptable |
|
Table 9 |
|
Table 9 Factor Loadings
Summary |
||
|
Construct |
Item Code |
Factor Loading |
|
Tax Policy Effectiveness |
TPE1 |
0.78 |
|
TPE2 |
0.82 |
|
|
TPE3 |
0.85 |
|
|
TPE4 |
0.80 |
|
|
TPE5 |
0.76 |
|
|
Tax Literacy |
TL1 |
0.74 |
|
TL2 |
0.79 |
|
|
TL3 |
0.83 |
|
|
TL4 |
0.77 |
|
|
TL5 |
0.72 |
|
|
Tax Compliance Behaviour |
TCB1 |
0.81 |
|
TCB2 |
0.84 |
|
|
TCB3 |
0.88 |
|
|
TCB4 |
0.79 |
|
|
TCB5 |
0.75 |
|
Interpretation
The Confirmatory
Factor Analysis (CFA) results show that the measurement model fit the observed
data well. The model fit indices are within the recommended thresholds χ²/df = 2.21, CFI = 0.93, TLI = 0.92, and RMSEA = 0.061,
confirming an acceptable to good model fit. It is also evident that all factor
loadings are higher than the minimum threshold of 0.70, which confirms that the
observed variables are good indicators of their respective latent constructs.
The results support the measurement model and show that the constructs are
reliable and appropriate for further analysis using the Structural Equation
Modelling.
Evaluation of Structural model (SEM)
The structural
model examines the hypothesised relationships through the path coefficients
(β values), significance levels (p-values) and the explained variance
(R²).
|
Table 10 |
|
Table 10 Structural Model
Results and Hypothesis Testing (n = 250) |
||||
|
Hypothesis |
Relationship |
Path Coefficient (β) |
p-value |
Result |
|
H1 |
Tax Policy → Tax
Compliance |
0.32 |
0.001 |
Supported |
|
H2 |
Tax Literacy → Tax
Compliance |
0.41 |
0.000 |
Supported |
|
H3 |
Tax Policy → Tax
Literacy |
0.58 |
0.000 |
Supported |
|
H5 |
Institutional Factors
→ Compliance |
0.67 |
0.000 |
Supported |
|
Table 11 |
|
Table 11 Coefficient of
Determination (R² Values) |
||
|
Endogenous Variable |
R² Value |
Interpretation |
|
Tax Literacy |
0.34 |
Moderate |
|
Tax Compliance Behaviour |
0.56 |
Substantial |
Interpretation
The results of the
structural model support all hypothesised relationships and demonstrate that
they are statistically significant. Tax policy effectiveness has a significant
positive effect on tax compliance (β = 0.32, p < 0.05), supporting H1. The
effect of tax literacy on tax compliance is positive (β = 0.41, p <
0.05), confirming H2, indicating that knowledge and awareness are important
factors in improving compliance behaviour. Tax literacy is also greatly
influenced by the effectiveness of tax policy (β = 0.58, p < 0.05),
supporting H3, which indicates that effective policies help taxpayers
understand.
Furthermore, the
joint effect of institutional factors on tax compliance (H5) is strong and
significant (β = 0.67), highlighting the importance of combining policy
effectiveness and tax literacy in explaining compliance behaviour. The R2
values suggest that tax policy explains 34% of the variance in tax literacy,
and tax policy and tax literacy explain 56% of the variance in tax compliance
behaviour. It shows that the model has a good explanatory power and is suitable
for the analysis of tax compliance using the Structural Equation Modelling.
Mediation Analysis
|
Table 12 |
|
Table 12 Mediation Analysis
Results (n = 250) |
|||||
|
Relationship |
Direct Effect (β) |
Indirect Effect (β) |
Total Effect (β) |
p-value |
Mediation Type |
|
Tax Policy → Tax
Compliance |
0.32 |
0.24 |
0.56 |
0 |
Partial Mediation |
|
Tax Policy → Tax
Literacy → Compliance |
— |
0.24 |
— |
0 |
Significant |
Interpretation
The results of the
mediation analysis show that tax literacy has a significant mediating effect on
the relationship between tax policy effectiveness and tax compliance behaviour.
The indirect effect was significant (β = 0.24, p < .05), providing support
for mediation. Meanwhile, the direct effect of tax policy on tax compliance
(β = 0.32, p < 0.05) remains significant with the presence of the
mediator. This suggests partial mediation, indicating that tax policy impacts
compliance both directly and indirectly via tax literacy. Thus, the enhancement
of tax literacy will increase the effectiveness of tax policies in promoting
compliance behaviour.
Model Fit Evaluation
The final structural model is evaluated using standard goodness-of-fit indices.
|
Table 13 |
|
Table 13 Model Fit Indices |
|||
|
Fit Index |
Recommended Value |
Obtained Value |
Interpretation |
|
CFI |
> 0.90 |
0.94 |
Good Fit |
|
RMSEA |
< 0.08 |
0.058 |
Acceptable Fit |
|
SRMR |
< 0.08 |
0.045 |
Good Fit |
Interpretation
The fit indices of
the model indicate that the proposed structural model fits well with the
observed data. The Comparative Fit Index (CFI = 0.94) is above the recommended
cut-off, indicating good model fit . The RMSEA value
(0.058) is within the acceptable range 0.055-0.060, i.e. a reasonable
approximation error. Moreover, the SRMR value is 0.045 which is way below the
cut-off point of 0.08 which indicates a good fit. In general, the results
confirm the statistical validity of the model and its suitability in explaining
tax compliance behaviour through Structural Equation Modelling.
Discussion
It offers a
detailed interpretation of the results of the study in connection with existing
literature and established theoretical frameworks. In this article, the author
critically examines tax compliance, tax policy efficiency and tax literacy and
explores whether or not the results coincide or diverge with previous findings
about these links. Recent data suggests that good tax policy and less complex
regulatory frameworks may allow for increased voluntary compliance through
increased trust and less complexity Organisation for Economic Co-operation and Development
(2021), Kirchler et al.
(2020).
The discussion
further develops the theoretical implications of the findings, in particular to
explain the influence of institutional factors and behavioural components on
entrepreneurs’ tax compliance. The findings are consistent with behavioural tax
theory emphasising the importance of taxpayer awareness and perceptions of
fairness, in addition to enforcement, in driving compliance Alm and Malézieux (2021). The mediating role of tax literacy is
explored, and the importance of tax literacy is discussed in terms of enhancing
the relationship between the effectiveness of tax policy and compliance behavior. This is in line with recent findings that higher
tax literacy enhances compliance through fewer errors and greater confidence in
tax systems Bornman
and Ramutumbu (2021), Torgler
(2022).
Furthermore, the
section presents how the results contribute to the advancement of knowledge in
the tax compliance research area by integrating institutional and behavioural
perspectives within a single framework. The findings add to the existing
literature by empirically testing the mediating effect of tax literacy in the
context of an emerging economy like India where MSMEs are faced with unique
compliance challenges World
Bank (2022).
Furthermore, any
unexpected results are logically explained in the context of factors such as
regulatory complexity, digital tax systems and different levels of taxpayer
awareness. Finally, the discussion links the study findings with the stated
research aims and hypotheses providing coherence, theoretical contribution and
academic relevance.
Implications of Findings:
The findings of
this paper are relevant for policy makers, business and researchers as it
highlights the role of institutional and behavioural factors in tax compliance.
Compliance, according to previous studies (Alm and Malézieux (2021), Organisation for Economic Co-operation and Development
(2021), depends on regulatory systems and
taxpayers’ attitudes such as fairness, trust and knowledge.
1)
Policy Implications
The positive
effect of tax policy effectiveness on tax compliance indicates that the
government should formulate tax policy to be clear, transparent and
streamlined. The reduction of uncertainty in tax laws and the enhancement of
enforcement methods may result in an increase in voluntary compliance World
Bank (2022). There is a high correlation between tax
policy and tax literacy, which also indicates that policies should be backed by
educational programs, awareness campaigns and accessible assistance systems, as
an informed taxpayer is more likely to be compliant Bornman
and Ramutumbu (2021).
2)
Practical Implications for Entrepreneurs
The extent to
which tax literacy influences compliance behaviour indicates that the
entrepreneurs need to allocate resources to improve their knowledge of tax
rules and processes. Training classes, workshops and online learning tools help
business owners avoid mistakes, penalties and make wise financial decisions.
Tax literacy is vital to boost tax compliance and to help to firm
sustainability and financial planning Torgler
(2022).
3)
Implications to Institutions
The study confirms
the relationship of institutional characteristics with tax compliance. This
points to the necessity for a comprehensive approach, with both policy
effectiveness and taxpayer education at its center.
Institutional support systems such as helpdesks, online portals and advisory
services can assist in bridging the gap between tax authorities and taxpayers
and improve compliance results Organisation for Economic Co-operation and Development
(2021).
4)
Theoretical
Contributions
The findings
contribute to tax compliance literature by providing empirical evidence for the
mediation effect of tax literacy. This extends prior models by showing that
policy designs, taxpayer knowledge and awareness are factors affecting
compliance, which supports behavioural and institutional theories of compliance
Alm and Malézieux (2021).
Conclusion
The study was
conducted to investigate the impact of tax policy effectiveness and tax
literacy on tax compliance behaviour of entrepreneurs, with the focus on the
mediating role of tax literacy. The results indicate that both institutional
and behavioural factors are important in determining compliance outcomes. The
results suggest that the effectiveness of tax policy has a significant positive
effect on tax compliance. This indicates that well-designed, clear and
efficient tax systems result in voluntary compliance Organisation for Economic Co-operation and Development
(2021). At the same time, tax literacy has been
identified as a strong predictor of compliance behaviour, underlining the
importance of knowledge, awareness and understanding of tax regulations by
entrepreneurs Bornman
and Ramutumbu (2021).
Specifically, the
study finds that tax policy effectiveness influences tax compliance partially
through tax literacy. This suggests that good tax policies not only directly
affect compliance, but they also indirectly increase compliance through a
better understanding of taxpayers. In line with recent studies on behavioural
taxation Torgler
(2022), tax literacy is therefore an important link
between institutional settings and behavioural responses.
The study
contributes to the research on tax compliance by providing empirical evidence
in the context of an emerging economy and by combining policy and behavioural
perspectives in a single analytical framework. Our findings underscore the
importance of a multi-pronged approach combining successful policy design with
targeted educational initiatives to improve entrepreneurs’ compliance.
The study,
however, is limited in that it is cross-sectional and relies on self-reported
data. Further study can extend this work by including longitudinal data, new
variables and comparisons across regions and industries World
Bank (2022). In short, effective tax compliance requires
not only better regulations but also better-informed personnel. Hence, tax
knowledge is an important driver for persistent compliance behaviour.
Implications for Future Research
The findings show
that further research is required on other factors, such as digital taxation,
behavioural biases and regulatory complexity, which are more significant in
today’s tax systems Organisation for Economic Co-operation and Development
(2021). Future research can also examine
longitudinal designs or cross-regional comparisons to boost generalizability
and provide further insights into compliance behaviour under changing economic
conditions World
Bank (2022). Understanding of tax compliance in the
digital economy is increasing and improving, and technical components such as
e-filing systems and digital awareness can add value to this knowledge Bornman
and Ramutumbu (2021).
ACKNOWLEDGMENTS
None.
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