KAUR, N. SENTIMENT ANALYSIS OF E-BANKING CUSTOMER REVIEWS USING NLP. ShodhKosh: Journal of Visual and Performing Arts, [S. l.], v. 2, n. 2, p. 458–465, 2021. DOI: 10.29121/shodhkosh.v2.i2.2021.5743. Disponível em: https://granthaalayahpublication.org/Arts-Journal/ShodhKosh/article/view/5743. Acesso em: 23 oct. 2025.