JYOTI; RASHID, M. C.; BALI, N. THE INFLUENCE OF EMPLOYEE’S PROFESSIONALISM, COURTESY AND PROBLEM-SOLVING SKILLS ON CUSTOMER SATISFACTION AND LOYALTY. ShodhKosh: Journal of Visual and Performing Arts, [S. l.], v. 5, n. 1, p. 290–297, 2024. DOI: 10.29121/shodhkosh.v5.i1.2024.2883. Disponível em: https://granthaalayahpublication.org/Arts-Journal/ShodhKosh/article/view/2883. Acesso em: 27 oct. 2025.