PERCEIVED RISK AND CONFIDENCE IN DIGITAL PAYMENT SYSTEMS: A FINANCE MANAGER'S PERSPECTIVE

An assortment of new support services has entered the market because of years of commercial technology use. One of the many services is e-payment, which enables payments via an electronic device without the need for actual cash. Global adequacy of electronic payment systems has varied; certain electronic payment systems are quite popular, while others are comparatively less common. The main reason for the poor adoption rates is said to be the perceived risk connected to payment methods. We investigated how finance managers in Pune perceived the risk associated with digital payments using a poll of 100 of them. Our study's findings indicate that finance managers have a relatively low risk perception of digital payments. This demonstrates their confidence in both the guarantees and the resilience of digital payment systems.